01
Emergency call
You call (855) 927-6272 and talk to a real person, not a voicemail. We ask what happened, where the water is coming from, and whether the power is safe. If it is a burst pipe, we tell you how to shut off the main while we are on the way. Most South Ogden calls get a truck rolling within 15 minutes.
02
Inspection and moisture map
We walk the affected area with a moisture meter, a thermal imaging camera, and a boroscope for wall cavities. This takes 20 to 40 minutes on a typical house. You get a written moisture map showing every wet reading, which becomes the baseline for your insurance claim and for our drying plan.
03
Water extraction
Truck-mounted extraction units pull the bulk water out of carpet, pad, and hard floors. For a flooded basement, a sump pump handles the deep water first, then we extract the rest. A typical residential extraction takes one to three hours depending on how much water is standing.
04
Drying setup
We place air movers and dehumidifiers based on the ANSI/IICRC S500 formula for the room size and the class of water loss. We treat affected surfaces with an antimicrobial solution and, where needed, hang plastic sheeting to contain the drying zone. Equipment stays three to five days on most jobs.
05
Daily monitoring and pickup
We come back every day to log readings with a hygrometer and adjust equipment. When the drywall, subfloor, and framing hit dry standard, we pull the gear and give you a final report. If repairs are needed, we schedule them right then so you are not waiting on another company.