Privacy Policy

We collect information you give us directly. That includes your name, phone number, email address, property address, and details about the water damage or restoration work you need. If you call our team, we may note what you tell us about your situation so we can help fast.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, device type, pages you view, and the time and date of your visit. This helps us understand how people find and use our site.

We use your information to respond to your request, schedule an assessment, provide restoration services, and follow up on the work we've done. If you ask us to, we'll send you updates, reminders, or information about your project.

We also use website data to improve our site, measure which pages are helpful, and make sure our online presence works well for people in South Ogden and the surrounding areas. We do not sell your personal information to anyone.

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the site remember your preferences and understand how you interact with our pages. Some cookies are necessary for the site to work properly. Others help us analyze traffic and improve your experience.

You can control cookies through your browser settings. If you disable cookies, some parts of our website may not function as intended. We do not use cookies to collect sensitive personal information without your knowledge.

We use third-party analytics tools, such as Google Analytics, to understand how visitors use our website. These tools collect information like pages visited, time spent on the site, and general location data. This information is aggregated and does not identify you personally.

We may also use third-party services for scheduling, communication, or customer relationship management. These providers only receive the information needed to perform their function and are required to protect it. We do not allow them to use your information for their own marketing.

We share your information only when necessary to run our business and serve you. That includes sharing with trusted service providers who help us with scheduling, payment processing, or website analytics. These partners are bound by confidentiality agreements.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. We will never sell your personal information to a third party for marketing purposes.

We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

If you become a customer, we retain project records for a reasonable period after the work is complete, as required by applicable law and for warranty purposes.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These measures include secure servers, restricted access to personal data, and regular reviews of our security practices.

No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please contact us using the details below.

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your data. You can also object to certain uses of your information or ask us to restrict processing.

To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable privacy laws. We may need to verify your identity before fulfilling your request.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the revised policy on this page and update the effective date at the top.

We encourage you to review this page periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.