01
Emergency call and dispatch
You call and describe what happened. We ask where the water is coming from and whether the supply is shut off. A crew is dispatched, usually within 60 to 90 minutes for emergencies in South Ogden. We bring extraction equipment and drying gear on the first trip so we are not making two trips while your floor soaks.
02
Water source and assessment
We find and stop the source first, whether that is a failed supply line, a slab leak, or a backed-up drain. Then we walk the kitchen with a moisture meter and thermal imaging camera to map the wet zone. You get a clear picture of what is wet, what is salvageable, and what the repair will involve before we start tearing anything out.
03
Extraction and drying
A water extraction unit pulls standing water from the floor, then air movers and a dehumidifier go to work on the structure. We check readings daily with a hygrometer and adjust equipment placement. Most kitchens run 3 to 5 days of drying, and we do not pull equipment until the wood subfloor and cabinet cavities read dry.
04
Repair and rebuild
Once dry, we repair what the water damaged: baseboard, drywall, insulation, flooring, and cabinet components. If a cabinet box or toe kick swelled, we replace it and match the finish as closely as possible. Work is done to Utah code, and we keep the kitchen usable as much as the repair allows.
05
Final verification and walkthrough
We take final moisture readings, confirm the repair is complete, and walk you through what was done. You get documentation of the dry-down and the repair for your records or insurance. If anything needs a follow-up, we schedule it before we leave the driveway.