01
Emergency Call
Call (855) 927-6272 and we ask three questions: where is the water coming from, is the power off, and how long has it been leaking. We dispatch a crew, usually within 60 to 90 minutes for South Ogden addresses. If water is near a light fixture or outlet, we walk you through shutting off the breaker before we arrive.
02
Inspection and Scope
A technician maps the damage with a moisture meter, thermal imaging camera, and hygrometer, then checks the attic or floor above with a boroscope. We photograph everything and build an Xactimate scope. You get a written estimate the same day, with the source repair, drying, and rebuild broken out line by line.
03
Water Extraction and Drying
We pull standing water with a water extraction unit and Shop-Vac for tight ceiling cavities, then set Dri-Eaz or Phoenix Restoration Equipment air movers and dehumidifiers. Drying typically runs 3 to 5 days. We check moisture daily and adjust equipment until the ceiling and framing hit dry standard.
04
Repair and Rebuild
Once dry, we remove damaged drywall, insulation, and any soft wood subfloor, treat the cavity with antimicrobial solution, and rebuild. New drywall gets taped, textured, and painted to match the existing ceiling. Most ceiling repairs are finished in one to three days after drying is complete.
05
Final Walkthrough
We do a last moisture check, confirm the source repair is holding, and walk the room with you. You get before-and-after photos and a written summary for your records or your insurance adjuster. If anything reads wet, we keep the equipment running at no extra charge until it is dry.